Monday, January 18, 2010

The Disney Institute

After our trip to Walt Disney World last July I began to study just how Disney does Disney. What I mean is what makes Disney so great? They are more than shows, music, merchandise and rides. You are totally immersed in an experience. From the paint colors to the contours of the pavement under your feet you enter a world where every sense is completely absorbed by your surroundings.

Instead of booking our next vacation I went online to read reviews and get ideas about the Disney way of doing things. When you want to learn how to be the best it would serve you well to study from the best in the industry. So I have been. That's what my other blog is about. This one I'm going to try and focus just on the things I notice about Disney.

It may ramble. It may be disjointed. It maybe short. It may even be quotes from my favorite ride. Anyway, it's about me and Disney.

I'm headed back to Disney in April. The main purpose for the trip will be to attend the Disney Institute's Approach to Quality Service. I'll be staying at the Boardwalk Inn. This will be my first time to experience the Boardwalk resort. My first experience with DI was at the Beach Club Resort. These two resorts are considered Deluxe Resorts by Disney. Service is top notch. Luxuries are at your fingertips or just a phone call away. Fortunately, they have a great room rate along with the course. I wouldn't be able to afford it otherwise.

I spoke of the main purpose. I may have time to get on a ride or two. I will probably take in a meal or two. I already have reservations.

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